Terms & Conditions
Security & Privacy
Microscope.com is committed to providing a safe and secure shopping environment for our customers. We consider the online security of your payment and personal information to be a top priority.
All payment information including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. All credit card information is processed via a secure payment gateway which protects all personal information.
Ordering & Payment
Lowest Price Guarantee
Microscope.com works hard to maintain low prices and we back this up with our Lowest Price Guarantee price match. If you find an identical product advertised at a lower price, we will refund 110% of the difference. Please review the details of our Lowest Price Guarantee
Microscope.com accepts most major credit cards, Google CheckOut, checks, money orders, wire transfers and purchase orders. For more information on our payment options, please review our Payment Options Policy
Microscope.com does from time-to-time offer coupons on selected products or categories. When placing an order, simply type the coupon code as listed during the checkout process. Once entered, you will instantly see your updated price reflecting your discount. Please note only one coupon code can be used per order and a coupon code cannot be combined with our Lowest price Guarantee. Coupon codes are not valid for any purchase of a gift certificate and/or gift card. If you have any questions regarding the use or eligibility of your coupon code, please contact us.
Microscope.com takes the security of our customers' financial information very seriously. We have a well-established filters to identify fradulent transactions and payments and actively pursue attempted ineternt fraud in conjunction with the Police. No order will be processed prior to being confirmed valid.
Microscope.com does not charge sales tax on orders shipping outside of California, Connecticut, Georgia, Indiana, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Utah, Virginia, Washington & Wisconsin. As required by law, sales tax is applied to all purchases shipping to Virginia and New York addresses at the local rate that is current at the time. If your order is subject to sales tax, we will notify you at the time of purchase with the exact amount prior to processing any charges and Microscope.com will withhold the applicable sales tax. Please provide a copy of your tax-exempt status or resale certification at the time of ordering for our records. Please note that Microscope.com withholds sales tax as required by law, these laws are subject to change and that you are responsible for paying any sales, use or value-added taxes not withheld by Microscope.com. In addition, Microscope.com reserves the right to change this policy as needed.
Shipping & Returns
If you wish to cancel your order for any reason, please contact us as soon as possible. All our in-stock items ship the same day your order is received so it is imperative that you contact us, swiftly before it is processed and/or shipped. If your order has been shipped, you will need to follow our Returns process in order to ensure swift return and, where appropriate, refund.
Microscope.com prides itself on enabling swift and easy returns, refunds and exchanges. All returned products require a return Merchandise Authorization (RMA) and no Return or refund can be processed without this RMA. Please see our full Returns Policy
Microscope.com ships nationally and internationally to all countries where UPS or USPS services are available. Please note that our prices do not include any brokerage fees, duties or taxes imposed on goods imported into the country of destination. All such fees mentioned above are the responsibility of the recipient and not Microscope.com. All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination are the responsibility of the customer. For further details, please review our Shipping Policy
Other Terms & Conditions
Choice of Laws
You and Company ("Company" refers to either, or all of, M5 Technologies, M2 Technologies and/or Microscope LLC as applicable) agree that any dispute, claim or controversy arising out of or in relation to your use of the Website, this Agreement, or the applicability, breach, termination, validity, enforcement, or interpretation thereof, will be settled by binding individual arbitration. If there is a dispute about whether this arbitration clause can be enforced or applies to the dispute between you and Company, you and Company agree that the arbitrator will decide that issue. Notwithstanding the foregoing, you and Company each agree that any claim related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights will not be subject to this arbitration clause or arbitration. However, all claims related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or intellectual property rights will be interpreted under Virginia law and will be heard exclusively in the state and federal courts located in Virginia.
You and Company agree that the Federal Arbitration Act will govern the interpretation and enforcement of this arbitration provision. The arbitration will be administered under American Arbitration Association’s most recent Commercial Arbitration Rules then in effect except where as modified herein. The arbitration will be conducted in Roanoke, Virginia and will be decided by a single arbitrator randomly selected from a list of neutral arbitrators maintained by the American Arbitration Association. Judgment on any award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitrator will be provided with the right to award costs and attorneys’ fees to the prevailing Party. This arbitration will be held in Roanoke, Virginia and both parties agree that they will be required to be present in Roanoke, Virginia for arbitration under the terms of this Agreement and hereby submit to exclusive personal jurisdiction in Roanoke, Virginia. The arbitrator will apply the laws of the Commonwealth of Virginia and the federal laws of the United States in deciding any controversy or claim pursuant to this arbitration clause.
You and Company acknowledge and agree that each are waiving the right to a trial by jury as to all arbitrable disputes.
You and Company acknowledge and agree that, to the fullest extent permitted under the law, each are waiving the right to participate as a plaintiff or class member in any class action lawsuit, class arbitration, or private attorney general action. If this class action waiver is held unenforceable with respect to the dispute between the Parties, the Parties agree that the entirety of the arbitration clause will be deemed void with respect to such dispute and the dispute must proceed in court.
Government, Military, Law Enforcement and Institutional Orders
Microscope.com has a long history of working with all branches of the U.S. Government. We pride ourselves in delivering fast, smart, end-to-end customer service. We currently work with the U.S. Armed Forces, Law Enforcement agencies, as well as public and private institutions both domestic and worldwide.
Accuracy of Information
Pricing and availability are subject to change without notice. Microscope.com has no liability in the case of any orders arising from typographical errors or incorrect pricing and reserves the right to cancel any orders without assigning any reasons. Further, Microscope.com reserves the right to revoke any offer and correct any omission, error, or inaccuracy, whether or not a quotation or order has been submitted, confirmed and/or your credit card charged. Every effort has been made to ensure accuracy of information listed and Microscope.com is not responsible for any errors, omissions or inaccuracies contained therein.